FAQs

Is There A Money Back Guarantee on Physical Goods?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To protect ourselves from fraud, this is only valid on first time purchases within 30 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Is There A Money Back Guarantee on Digital Programs?

Fit N Simple offers a 30-day refund policy from the date of purchase on digital programs. In order to protect ourselves from abuse, we reserve the right to refuse refunds to people that we deem to be 'taking advantage'. Those include people that have received one or more refunds in the past. If you have received a refund in the past you are not eligible for refunds on future programs without written permission in advance from Fit N Simple.

 

How Long Will It Take To Receive My Order?

Most orders ship within 1 business day.  Once it has shipped, USPS will generally deliver within 3 to 5 business days to any US address.

It may take around 10-12 business days after shipping out your order depending on your location and the product you purchase.

 

How Do I Track My Order?

When your order ships you will receive an email with the tracking number. Please use that tracking number to look up online with the respective carrier.

My Order Says It Was Delivered But I've Not Received Anything?

USPS sometimes mark something as delivered before it was actually dropped off. If this is the case give it 2 more business days.  If you've not received it by then please emails us info@fitnsimple.com

 

Why Can't You Ship To My Country?

Certain countries are embargoed or restricted by the US Government.  Others have strict import laws when it comes to supplements.

 

Why Is International Shipping So Expensive?

Unfortunately, shipping internationally can be expensive. 

Due to our shipping volumes, we get a very large discount that we pass along to you. We do not attempt to make any profits on shipping costs.

 

Will I Have To Pay Import Taxes or Duties?

It depends. Some countries are more comprehensive when it comes to collecting duties. Please be prepared as these are your responsibility if they are levied.

 

I Ordered A Fit N Simple Program But I've Not Received It Yet

All digital programs are delivered digitally via email to the email used at purchase.

This is a complete list of the digital programs sold via Fit N Simple.

If you continue to have issues please contact us via email at info@fitnsimple.com